Company Profile

TCI is India’s leading Destination Management Company and the most awarded travel company in India.

In existence for over 63 years, TCI offers tailor-made travel and related services to India, Nepal, Bhutan and Sri Lanka, each supported by dedicated market teams with 450 experienced professionals across 27 offices; the company offers a unique consultative approach, warm personalised service and above all, the execution of creative ideas that reveal each destination’s authentic character.

Our professionals have a passion for their locale and the willingness to always go the extra mile. TCI has received many awards and recognition as a top achiever in the industry.

WHY TCI

The TCI difference can be seen in everything we offer from a strong region-wide infrastructure, expert ground operations to the most knowledgeable guides delivering authentic and highly creative destination experiences. TCI have the most preferential rates and booking conditions with suppliers and continuously educates them on client’s needs and our TCI service standards to ensure guest expectations are met and consistently exceeded.

OUR VALUE PROPOSITION

  • A 63 year old legacy with knowledge, experience and destination expertise.
  • Assistance to help you build and make the best product selection in the sub-continent.
  • TCI’s long standing relationship with hotels, delivering the highest number of room nights, ensures that we enjoy preferred rates and allocations.
  • A full range of product options – document packs, meet and assist services at all major airports and railway stations in the sub-continent.
  • Truly authentic and sustainable travel experience through the Destination Knowledge Centre.
  • Upto twenty four hours turnaround time on standard requests.
  • Comprehensive assistance with your brochure, a well written copy, high resolution images and supplier coordination.
  • 24 x 7 assistance available nationwide.
  • Public Liability Insurance.
  • Regular updates on existing or new product options, destination update and special offers.

Directors

Dipak Deva

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Mr. Dipak Deva is a self-made man, who started his career as a junior staff member of a travel company in Jaipur, and over the past twenty-eight years has been a key part of the success of the tourism industry in India. His pride in India’s culture and history, and passion for developing unique tourism destinations and experiences within the country have contributed strongly to the India growth story by developing the tourism sector in an exponential manner, both in terms of value and quality of tourists that visit the country.

Mr. Deva is currently the Managing Director of Travel Corporation (I) Ltd.

Under Mr. Deva’s leadership the company has become the largest inbound destination management company in the country. It has grown to a turnover of over $ 100 m annually, and services over 180,000 passengers per year, or over 6 per cent of the total number of tourists that are serviced by the formal tourism industry in India.

TCI is the market leader for inbound tourism from UK, Germany, France, Russia, Spain, Portugal and Japan. The company owns leading international brands such as Sita, Distant Frontiers, Go Vacations (JV with Europe’s DER Touristik).

He recently helped ensure TCI became the first Indian tourism company to acquire Destination Management Companies in 17 countries, thereby creating a truly Indian owned global footprint for the first time ever.

The companies that Mr. Deva has led have won National Tourism Awards since 2002. TCI is now the most awarded and recognised Travel company in the industry. It is the only company to have won the National Tourism Awards over 26 times across various categories, and has won over 81 honours and tributes from the Travel and Tourism Industry.

While Mr. Deva enjoys growing new markets and increasing the share of the international tourism market for India, he is a strong believer in ‘Inclusive Tourism’, and has integrated giving-back-to-society as a key part of his professional life. Since 2008, Mr. Deva has partnered with a non-profit organisation, to help empower underprivileged women by making them financially self-sufficient and has brought a qualitative change to their lives. Through this project, over 4000 women from the marginalised sections of society have been given an opportunity for employment, which has improved the lives of their families, given them immense self-respect, and helped them emerge as role models for the younger generation in their social eco-system. The women create handmade bags from recycled paper which are handed out to clients along with their travel documentation. Each bag has a small note attached to it that tells the recipient about the women and their work, and how the traveller is helping change their lives.

Mr. Deva also works closely with the Ecotourism Society of India to promote environmentally responsible and sustainable practices in the tourism industry across the country. Via TCI he also supports Jal Bhagirathi Foundation which works towards water conservation and distribution of water in the Thar Desert in Rajasthan.

Mr. Deva has also helped create a Nepal Relief Fund to support people affected by the devastating earthquake on April 25, 2015. The fund has helped rebuild the theoretical class room and a vocational workshop which are used for training the children in Sanjiwani Vocational School located in Dhulikhel – 30kms east of Kathmandu.

Based on the work initiated by him TCI has won the National Tourism Award Responsible Tourism Project/Initiative in 2011-12 and the National Tourism Award Responsible Tourism Project/Initiative –Human Rights Impact Assessment India, in 2013-14. They have also won the PATA Gold Award for the company’s strong focus on women’s empowerment, human rights and child protection.

Madhavan Menon

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Madhavan Menon, holds B.A. (Business), from George Washington University, USA., MBA, Finance & International Business, from George Washington University, USA. He is the Chairman and Managing Director of Thomas Cook (India) Limited. He has over 35 years rich experience in the fields of Banking, Finance and Travel-related Foreign Exchange Management. Before joining Thomas Cook (India) Limited, he was the Chief Operations & Administrative Officer of Birla Sunlife Asset Management Co. (AMC) Ltd. Prior to that, he was with Citi Bank and ANZ Grindlays Bank.

Sunil Mathur

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Mr. Sunil Mathur is a qualified Chartered Accountant. He was the chairman of Life Insurance Corporation of India (LIC) the largest life insurance company in India from August 2002 to October 2004. His tenure coincided with the opening up of the insurance sector which saw the entry of twelve companies with strong domestic brand joining up with leading international players. Despite intense competition LIC continued to be a dominant player in the market. This period was also marked by softening of the interest rates which necessitated the withdrawal of some of the popular high yield products and the introduction of new schemes. The equity portfolio was leveraged through secondary market operations and swapping of debt to book profit and give a fair return to the policyholders and also for better asset liability matching.

Post retirement from LIC, the Government of India appointed Mr. Mathur as administrator of the Specified Undertaking of the Unit trust of India (SUUTI) ,successor to the erstwhile Unit Trust of India, in December 2004 to manage the high return and guaranteed assured return schemes for which Government had provided financial support. Taking advantage of the bullish sentiments in the economy and the capital markets without destabilizing the markets the financials of the closed fund improved significantly through restructuring of NPA’s, sale of equity of unlisted companies and leveraging of the real estate portfolio. The Fund was managing assets of over Rs. 42,000 Crores (approximately 11 billion USD) of assets under management (having doubled in three years). Mr. Mathur relinquished charge as administrator in December 2007.

Mr. Mathur’s performance both as chairman of LIC and SUUTI administrator was appreciated by experts. Corporate Dossier Eco Times ranked Mr. Mathur at No 33 in the list of Indian CEO’s (second amongst PSU’s)and marked a record jump of 41 places by any CEO in a single year(from 74 in the year 2004 to 33 in the year 2005).

Mr. Mathur was nominated as a Part-time member of IRDA and was Non-Executive Chairman of National Stock Exchange. He is on the Board of many leading corporate like ITC, Thomas Cook (India) Limited, IL&FS, HOEC, UltraTech Cement, Indian Mortgage Guarantee Corporation, DCM Shriram Industries.

Mr. Mathur was appointed as Secretary General of Life Insurance Council on 9th May, 2012. He relinquished charge of the Life council on 31st August, 2012. He was also a member of Committee appointed by the Government to look into the issue of Misselling and Intermediary commission in the financial sector in 2014 under Chairmanship of Mr Sumit Bose.

Mr. Mathur was sponsored by USAID for a programme on Housing Finance at the Wharton Business School, Philadelphia in April-May 1992. He also attended a training programmed on Globalization, technology and Management of Change conducted by IIM Bangalore in collaboration with Sloan Business School, MIT Boston in May 2007.

Zohra Chatterji

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Mrs. Zohra Chatterji was Secretary, Ministry of Textiles in the Government of India. She belongs to the 1979 Batch of the IAS,UP Cadre and has held several important positions in her home state including Secretary and Director Industries. Labour Commissioner, Secy & DG Tourism, Secy & Project Director Basic Education etc. Her last assignment in UP was Principal Secy IT & Industries when she was awarded the Prime Minister’s Award for Excellence in Public Administration.

She joined Govt. of India on Central deputation in 2007 as Joint Secretary Broadcasting in the Ministry of Information & Broadcasting. The issue of broadcast regulation/self-regulation came to the fore during her tenure and the Electronic Media Monitoring Centre was set up at this time. She became Member Secretary, National Commission for Women on promotion as Additional Secy and was associated with drafting landmark amendments to the Criminal Law Amendment Bill and the Act for Prevention of Harassment of Women at the Workplace. She went on to serve as Additional Secretary Coal where she also held additional charge of CMD Coal India as its first woman CMD and chaired the IMG for monitoring and de allocation of coal blocks. She became Secretary to Govt. of India Ministry of Textiles in Feb.2013. She has a passionate interest in handlooms and handicrafts and introduced many new initiatives for the same including the setting up of a Hastkala Academy in New Delhi for documentation, promotion and preservation of handicrafts.

Mrs. Chatterji is a graduate in Physics from Miranda House. New Delhi. She did her post-graduation in English Literature from AMU and had her schooling in Loreto Convent, Lucknow where she won the Inter-Loreto gold medal and trophy for best all round student for 3 years running. Her many interests include painting, photography, dramatics and writing.

Post retirement, Mrs. Chatterji is serving on the Board of NCML as an independent Director. She is currently the President of Alliance Francaise de Lucknow an organisation for the promotion of French language and culture supported by the French Govt. ‘She has also been Chairperson of the UP Institute of Design.

Debasis Nandy

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Debasis Nandy, 52, is a Chartered Accountant and a Finance Professional. He is an Associate member of the Institute of Chartered Accountants of India. Debasis has been a part of the Executive Development Programme at Wharton and London Business School.

Debasis has been with Thomas Cook India since 2008 and is presently the President & Group Chief Financial Officer. He has over 30 years of diverse experience in the field of Finance & Accounts, with stints at Piramal Healthcare, Aviva, ICI and Indian Aluminium.

Debasis is responsible for and oversees the Finance & Accounts function of Thomas Cook India Group Companies, which span across 4 continents and 24 countries.

With his expertise and diverse experience, Debasis plays a significant role in the performance of the Company and is a key member of the Group Management Committee.

VISION

TCI’s vision is to grow with a well-diversified business portfolio, creating new trends and being innovative, whilst demonstrating a commitment to sustainability and social responsibility.

MISSION

TCI aims for the best quality products and services and high customer and employee satisfaction combined with healthy growth and sustainable profitability.

OUR NETWORK

OUR PEOPLE

RELIABLE

TCI aims to be a trusted organisation for people all over the world as a business partner for providers and resellers of destination services.

PASSIONATE

Everyone at TCI has a particular passion for travelling and experiencing and we work together to share that passion with our travelers.

AUTHENTIC

TCI has an incomparable aura that makes our brand so authentic and unique. And it’s our authenticity that arouses customer desires; the customer too wants to sample the TCI legend with its promise of an unforgettable experience.